Video Storage

Q: Who can access my video footage?

Your footage is protected behind your Alarm.com account login. Only you and the people you authorize can view your video recordings. Your service provider and monitoring station can only access your footage with your explicit permission.

Cloud storage. Local recording. One complete video history.

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Why Secure Video Storage

Serious video security should tell the whole story

Cloud and local storage work together, so moments that matter are captured and always within reach.

Store clips automatically

Event-based clips are automatically uploaded and stored in the cloud.

Access video anywhere

View your Saved Clips Gallery or Smart View timeline from any device, at any time.

Record footage 24/7

With optional local recording enabled, your cameras capture around the clock.

Control who sees it

You decide who can see your footage, when, and for how long.

A package is missing

The tracking says, "delivered." Search your saved clips and see exactly what happened.

Back from vacation

You’ve been away. Scrub the Smart View timeline to review what you've missed.

Share footage fast

An incident gets recorded overnight. Download the clip and share it in minutes.

Know exactly who came by

Filter by Familiar Face to see that your dad dropped something off while you were out.

Your toolkit for seeing the full picture

More than basic motion

Custom recording rules only capture clips of real activity, like people and vehicles.

Access video on the go

View recordings on your phone or browser, whether you're home or away.

Find events in seconds

Describe what you’re looking for in plain language and let AI search for it.¹

Save and share in seconds

Download, save, and share important footage whenever you need it.

Jump to what matters

Have local recording? Smart View tags key activity on an interactive timeline.

Footage that never stops

With onboard or SVR recording, cameras keep filming during internet disruptions.

Footnotes

¹ AI Video Event Search is unavailable in Illinois due to local regulations. Requires compatible Alarm.com subscriptions and devices.

Stream Video Recorder (SVR)

Store 24/7 video from up to eight cameras on the Smart View.

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Learn More about Stream Video Recorder (SVR)

Frequently asked questions

What is the difference between cloud storage and local recording?

With cloud storage, create a custom recording rule to identify what matters to you—people, animals, vehicles, or more. Your system will then record and store the clips in the cloud. Other than an Alarm.com camera, no hardware is required for cloud storage, and your footage is accessible from any device. All Alarm.com service packages include cloud storage of clips, but only certain packages support Video Analytics. With local recording, cameras capture continuous footage directly to a microSD card or Stream Video Recorder (SVR). Talk to your Alarm.com service provider to find the right solution for your home.

How much video storage do I need?

The amount of video storage you need depends on how many cameras you have, how often they record, and how long you want to keep your footage.

Alarm.com cloud storage and your monthly clip allowance are based on your Alarm.com video service package. If you reach your monthly limit, recording rules will pause until the first of the following month, when your allowance automatically resets. You'll receive alerts at key thresholds, including 50%, 80%, and 100% of your limit, so you're never caught off guard. Note that alarm-triggered clips are always captured regardless of your monthly limit.

What happens to my footage if the internet goes down?

With onboard or hardwired SVR recording enabled, your cameras continue to capture footage locally even when internet service is interrupted, as long as power is maintained. Once your connection is restored, your footage remains accessible through the Smart View timeline in your Alarm.com app or website.

How do I find a specific moment in my footage?

For cloud clips, you can filter by detection type, date, and camera in the Saved Clips Gallery. Certain service packages also allow you to use AI Video Event Search to describe what you're looking for in plain language. No timestamps or manual scrubbing is required. For continuous local recordings, the Smart View timeline lets you filter by camera, date, and time, and highlights key activity on an interactive timeline so you can jump straight to what matters.

Who can access my video footage?

Can I download and save my footage?

Yes. The Download Manager on the Alarm.com website* lets you export clips directly from your Saved Clips Gallery or the Smart View timeline. You can also download saved clips from the mobile app. In addition, you can save footage locally or share it with others, which is useful in any situation where you need a record of what happened.

*The Download Manager is currently available only on the web.

Do I need a service plan to use Alarm.com video storage?

Yes. Alarm.com video storage is part of the Alarm.com platform, which is delivered through a monthly service plan provided by an Alarm.com security provider. Your plan determines which storage features are available to you, including your monthly cloud clip allowance and whether local recording is enabled. For details on what's included in your plan, contact your local Alarm.com service provider.